Frequently Asked Questions
Do we need to make an account for purchasing?
Although there is no requirement to make an account for purchasing on our website, but it is always better to make account online before the purchase. This is usually recommended to the customers as it has many advantages:
- This removes the unnecessary hassle of filling the details each time you shop with us
- Free subscription of the newsletter starts as soon as you register and make an account
- Tracking the order status becomes quite easy
- Reviewing your past order history is possible
- You will get reward points on every purchase you make with us
What happens if I forget my login password?
You can easily recover your password by clicking on the ‘forget password’ link. A recovery password is sent to your email id which is registered with us.
What is the registration process on the website?
The registration process is easy and simple. You just need to click on sign up and fill the details available on our page.
What is the procedure of placing an order at our website?
Placing an order at our website is very simple and easy. As you browse through our website, you can put the items in clicking “Add to Cart”. Log in with your email address and password, enter your shipping address and make the payment.
What is the procedure of tracking my order?
You can check the status of your order by ‘checking your order’ status. Customers just need to enter their order number and they will be redirected to the page which will show their tracking office. You can only track your order twenty-four hours after it is dispatched.
How can I find my order number?
Order number is sent to the customer’s phone number and email id.
What are the payment options available on our website?
- Debit Card – Visa/MasterCard/Maestro
- Credit Card – Visa/ MasterCard
- Internet Banking
Does our website deliver outside India?
Yes! We ship all over the world.
